4.9 (7.8k reviews)
Healthcare operations, simplified
Bilingual healthcare support, medical billing and technology that help U.S. practices run more efficiently.
Smart Management
Full control from anywhere with cloud technology
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4.9 (7.8k reviews)
100%
Bilingual team with U.S. healthcare experience
Our model
More than a virtual assistant. Your healthcare operations partner.
Experienced bilingual professionals, streamlined workflows and technology that reduce your administrative burden so your team can focus on patient care.
People
Trained bilingual healthcare professionals who work as an extension of your practice.
Processes
Documented workflows for billing, scheduling, records and insurance verification.
Technology
Automation, reporting and our upcoming CareOS platform in one environment.
Why choose us
Why clinics across the U.S. choose Cloud Clinic
U.S. healthcare experience
We know the system and its challenges, from payer rules to front-desk workflows.
100% bilingual team
English and Spanish support for your patients and your providers, on every call.
HIPAA compliance
Full protection of patient data with secure, encrypted, audited processes.
Flexible support
From a single administrative function to a complete back-office operation.
Technology-driven
People, processes and technology working together for more efficient operations.
Scalable
Start with one service and add more as your practice grows.
Services
Remote medical office solutions for your practice
Who we serve
Built for healthcare practices of every size and specialty
Primary care
Scheduling, records and insurance verification for high-volume patient panels.
Cardiology
Prior authorizations and coding support for procedures and diagnostics.
Pediatrics
Bilingual family communication, reminders and referral coordination.
Gynecology
Appointment management and claims follow-up for recurring care.
Dermatology
Verification and billing support for both clinical and elective visits.
Orthopedics
Authorization-heavy workflows handled end to end, from intake to claim.
Mental health
Confidential scheduling and eligibility checks for ongoing therapy.
Diagnostic centers
Secure records management, order intake and administrative efficiency.
Surgical practices
Pre-authorizations, patient scheduling and post-operative follow-up.
Specialty practices
A support model built around whatever your specialty actually needs.
How it works
Step-by-step onboarding for a seamless handover
Discover
We learn about your practice, your workflows, your systems and your challenges.
Design
We build a support model around your specialty, your EHR/EMR and your needs.
Launch
Our trained team integrates into your workflows and takes over daily tasks.
Scale
As your practice grows, Cloud Clinic grows with you, service by service.
Testimonials
What our customers say
They handle scheduling, insurance verification, and patient follow-ups with real efficiency. Our no-show rate dropped.
Claims are processed faster and denials have decreased. It feels like having an in-house billing team, without the overhead.
They improved communication between providers and our pharmacy team on prescriptions and patient information.
From scheduling to patient reminders and insurance follow-ups, everything runs smoother. Real peace of mind every day.
Our pre-authorizations used to sit for weeks. Now they are submitted and followed up the same day.
Coding accuracy improved from day one, and our patient records are finally organized and easy to retrieve.
Resources
Insights and tips for better healthcare decisions
FAQ's
Frequently asked questions for quick answers
Administrative support, revenue cycle management, healthcare operations and technology: billing, coding, insurance verification, prior authorizations, scheduling and medical records.
Yes. Our team is 100% bilingual, so your English and Spanish speaking patients are served in their own language on every call and message.
Yes. Every process is HIPAA compliant, with secure and encrypted access to patient information. Confidentiality and data protection are built into how our team works, not added afterwards.
Yes, we integrate our scheduling, verification, and records workflows into the systems your clinic already uses, so there is no need to migrate platforms or retrain your staff.
Yes. You can start with a single function, such as insurance verification or scheduling, and add more services whenever you need them.
Yes. We can cover your entire administrative operation, from the front desk to the revenue cycle, as one coordinated team.
After the free consultation we design your support model and your team starts integrating into your workflows within a few weeks.
Primary care, cardiology, pediatrics, gynecology, dermatology, orthopedics, mental health, diagnostic centers and surgical practices, among others.
CareOS is our healthcare operations platform, designed to bring scheduling, patient management, reminders, reporting and administrative workflows into one place. In development.
Contact us